Who may complain

(1) A complaint to the Ombudsman may be made by any person or body of persons, whether incorporated or not, who claims to have sustained such injustice or abuse as is mentioned in section 12 (1), or who claims that an authority or an officer or member of an authority has been guilty of corruption or other wrongdoing, but such complaint shall not be made by– (a) an authority; or (b) a body or authority constituted for the purposes of the public service. (2) Where the complainant– (a) is a minor, the complaint may be made by his parent or guardian or any other suitable person; (b) is unable to act for himself by reason of infirmity, or for any other cause, or has died, the complaint may be made by his personal representative, or a member of his family, or any other suitable person. 14 (3) Every complaint to the Ombudsman shall be made in writing. (4) Notwithstanding anything provided by or under any law– (a) where a complaint made by a person who is an inmate of a prison or a Government institution or is detained therein, is addressed to the Ombudsman, it shall be forwarded to the Ombudsman by the person for the time being in charge of that prison or institution; and if such complaint is contained in a sealed envelope, the envelope shall be forwarded un- opened; and (b) regulations made under this Act may make provisions for ensuring confidentiality of communication between any such person as is mentioned in paragraph (a) and the