Privacy Policy
This Privacy Policy explains how belizelaw.ai (“we”, “us”) collects, uses, and shares information when you use the belizelaw.ai website and services (the “Service”). By using the Service, you agree to the practices described here.
1. Information We Collect
- Account information. If you create an account, we collect your email address and name, and either a securely hashed password or an identifier from your chosen sign-in provider (e.g. Google).
- Questions and usage. We process the questions you ask and the answers generated, along with usage data such as your subscription tier, the number of questions you ask, and timestamps, so we can provide the Service and enforce usage limits.
- Technical data. We automatically collect limited technical information such as your IP address and basic device/browser information for security, abuse prevention, and analytics.
- Payment information. If you subscribe to a paid plan, payment is handled by our third-party payment processor. We do not collect or store your full payment-card number.
- Feedback. If you send feedback, we receive its contents and the page you were viewing.
- Cookies. We use a small number of cookies (see Section 5).
2. Your Questions Are Sent to an AI Provider
To generate answers, the questions you submit — together with relevant retrieved legal text — are sent to our third-party AI provider, Anthropic, which operates the Claude models that produce the responses. Please do not submit confidential, privileged, or sensitive personal information you would not want processed by a third-party AI provider.
3. How We Use Information
- to provide, operate, secure, and improve the Service;
- to generate answers to your questions;
- to create and manage your account and process payments;
- to enforce usage limits and prevent abuse;
- to understand how the Service is used (analytics);
- to communicate with you about the Service; and
- to comply with legal obligations and enforce our Terms.
4. Service Providers We Share Information With
We share information with the following categories of providers, only as needed to run the Service:
- AI & search: Anthropic (answer generation), and Voyage AI and Cohere (search indexing and ranking of your query).
- Payments: our payment processor, to handle subscriptions.
- Authentication: Google, if you choose to sign in with Google.
- Analytics: Google Analytics, to understand usage.
- Email: our email provider, to send account and feedback-related messages.
- Hosting: our cloud hosting and database provider, which stores the Service’s data.
We do not sell your personal information. We may disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer.
5. Cookies & Analytics
We use cookies that are necessary to run the Service (for example, to keep you signed in, to remember your language preference, and to count free questions for visitors who are not signed in). We also use Google Analytics, which sets its own cookies to measure usage. You can control cookies through your browser settings; disabling necessary cookies may affect how the Service works.
6. Data Retention
We keep information for as long as needed to provide the Service and for legitimate business or legal purposes. Saved conversations are retained while your account is active. You may request deletion of your account and associated personal data as described below; some information may be retained where required by law or for legitimate purposes such as billing records and abuse prevention.
7. Your Rights
Subject to applicable law, including the Belize Data Protection Act, you may request to access, correct, or delete your personal information, or object to or restrict certain processing. To make a request, contact us at [email protected]. We may need to verify your identity before acting on a request.
8. Security
We take reasonable technical and organisational measures to protect your information, including encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps.
10. International Processing
Some of our service providers process data outside Belize, including in the United States. By using the Service, you understand that your information may be processed in those locations, which may have different data-protection laws than Belize.
11. Changes
We may update this Privacy Policy from time to time. We will reflect changes by updating the effective date above and, where appropriate, by additional notice.
12. Contact
Questions about this Privacy Policy or your information? Contact us at [email protected].