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Minimum operating policies

Social Service Agencies (Operators Of Residential Care Facilities For Children) (Registration, Licensing And Minimum Operating Requirements) Regulations, reg. 18 · Revised Edition 2020

Every operator registered and licensed under these Regulations shall implement general operating policies to govern the administration and operation of the residential care facility for children, and such policies shall include, but shall not be limited to, the following areas– (a) admission, short-term release and permanent release of children into and out of the residential care facility for children; (b) the schedule of the day-to-day activities at the residential care facility for children; (c) the keeping of the records of providers, assistants, support staff and residents; (d) the education, health and nutrition policies to be followed at the residential care facility for (e) behavioural management policies for residents including special incidents and unauthorized absences; Social Service Agencies 81 (f) the right of children to practice their culture and religion; (g) contract with family members; (h) management of residents, providers, assistant and support staff living with HIV/AIDS; (i) Code of Conduct for providers, assistants and support staff; (j) staff training and development policies; (k) the recruitment, screening, training and utilization of volunteers within the residential care facility for children; (l) procedures on the management of emergencies and disasters; (m) procedures on the management of crises; (n) the use residents for publicity or promotional purposes; (o) grievance complaints by residents and staff; (p) any other relevant policy that would be appropriate to specialized populations, at the Ministry’s discretion.
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