Consumer protection

(1) A person using electronic communications to sell goods or services to consumers shall provide accurate, clear and accessible information about themselves, sufficient to allow– (a) the legal name of the person, its principal geographic address, and an electronic means of contact or telephone number; (b) prompt, easy and effective communication with the seller; and 16 (c) service of legal process. (2) A person using electronic communications to sell goods or services to consumers shall provide accurate and accessible information describing the goods or services offered, sufficient to enable consumers to make an informed decision about the proposed transaction and to maintain an adequate record of the (3) A person using electronic communications to sell goods or services to consumers shall provide information about the terms, conditions and costs associated with a transaction, and notably– (a) terms, conditions and methods of payment; and (b) details of and conditions related to withdrawal, termination, return, exchange, cancellation and refund policy information.