Other general rules

(1) The Commission shall manage and conduct its hearings in a manner that affords interested persons a reasonable opportunity to be heard, taking into account the need for an efficient and expeditious process to resolve matters before the Commission. The Commission shall not be bound by formal rules of evidence applicable to judicial proceedings. (2) The Commission, in making an Order, may impose such conditions as it considers proper, and an Order may be general or particular in its application. (3) Decisions of the Commission, including a decision to dispose of a proceeding without a hearing, shall be based on the record of the facts presented before the Commission, shall be in writing and shall detail the supporting facts, methodology, rationale and policy. All written decisions of the Commission shall be made available to the general public, within no more than one day after their issuance, at the Commission’s main office. (4) While a matter is pending before the Commission, both the Commissioners and the Commission’s staff shall not consult with a person or entity substantially affected by the matter, without giving notice and an opportunity to be present to all persons interested in the matter. (5) The Commission may enact procedural Regulations, including Regulations relating to admissible evidence in proceedings before the Commission, to implement the requirements of this Part. 24 (6) The word “hearing” as used in sections 27 of this Act, means an oral or a written hearing, as the case may be, and nothing in the said sections shall be construed as precluding the Commission to hold a written hearing.