Procedure for acceptance, accounting for and redemption of patron’s cash deposits

(1) Whenever a patron requests that the Casino hold his cash, cash equivalent, gaming chips or plaques for subsequent use, he shall deposit the cash, cash equivalent, gaming chips or plaques with a general imprest cashier. (2) A general imprest cashier accepting a deposit shall prepare a Customer Deposit Receipt and other necessary documentation evidencing such receipt. (3) Customer deposit receipts shall be serially pre-numbered four-part forms, which shall be used in sequential order. All 178 Gaming Control copies of void customer deposit receipts shall be marked “VOID” and shall require the signature of the preparer. (4) All information recorded on the customer deposit receipt by the General Imprest Cashier shall be in accordance with the Licensee’s system of accounting and internal controls submitted to the Board, and such information shall include at a minimum, the following– (a) the name of the patron making the deposit; (b) the total amount being deposited (numerical total and written amount); (c) the date of the deposit; (d) the signature of the General Imprest Cashier; (e) the nature of the amount received (cash, cash equivalent, chips or plaques); and (f) whether or not the deposit is made in Belize currency. (5) After preparation of the customer deposit receipt, the General Imprest Cashier shall obtain the patron’s signature on the duplicate copy and shall– (a) give the original to the patron as evidence of the amount held on deposit by the Casino; (b) forward the duplicate copy along with any other necessary documentation to the Marker bank cashier who shall maintain the (c) retain the triplicate for inclusion in the daily activity. Gaming Control 179 (6) A patron shall be allowed to use the deposit at the gaming table by supplying information required by the Casino to verify his identity. The Casino Supervisor responsible shall ascertain from the cashier’s cage the amount of the patron’s deposit available, and request the amount the patron wishes to use against this balance. The Supervisor shall prepare a marker in compliance with Regulation 25 with the exception that the words “Customer Deposit Withdrawal” shall be recorded on the marker in place of the name of the patron’s bank. (7) Distribution of markers shall comply with Regulation 25. (8) The patron’s deposit balance shall be immediately reduced by amounts equal to the markers issued in the pit. (9) A patron may obtain a refund of his deposit or any unused portion of a deposit by requesting the refund from a general imprest cashier and returning his copy of the customer deposit receipt. The general imprest cashier shall verify the customer’s identity and shall– (a) verify the used balance with the marker bank cashier; (b) have the patron sign the original of the customer deposit receipt; (c) prepare the customer deposit (Refund) slip which is a two-part document and which shall contain the following information: (i) patron’s name; (ii) date, time and shift of preparation; (iii) amount of cash being refunded; 180 Gaming Control (iv) signature of the General Imprest Cashier preparing such documentation; and (v) in the case of a deposit made in Belizean currency, confirmation that the refund was also in Belizean currency. (10) The General Imprest Cashier shall forward the original of the customer deposit receipt along with the original and duplicate copies of the refund slip to the Marker Bank Cashier who, after comparing the patron’s signature, shall sign the original and duplicate copies of the refund slip and return the duplicate to the General Imprest Cashier. (11) The Marker Bank Cashier shall return the original copy of the customer deposit receipt to the General Imprest Cashier who shall return it to the patron and refund the unused balance of the deposit to the patron, at which time the General Imprest Cashier shall maintain the duplicate copy of the refund slip. (12) A log of all customer deposits received and refunded shall be prepared on a daily basis by marker bank cashiers and such log shall include, at a minimum, the following– (a) the balance of the customer deposits on hand in the Cashier’s Cage at the beginning of each (b) for customer deposits received or refunded– (i) the name of the patron; (ii) the date of the deposit; (iii) the amount of the deposit; (iv) the date of the refund; Gaming Control 181 (v) the amount of the refund; and (vi) the customer deposit number.